Lulu Earrings

DELIVERY OPTIONS

Orders are shipped via Royal Mail or DHL within 48 hours of receipt, Monday to Friday. Delivery times vary by destination.

UK & NORTHERN IRELAND DELIVERY

Via Royal Mail - £5.50 | Free on orders over £250

INTERNATIONAL DELIVERY

All international delivery is free on orders over £350

EUROPE & IRELANDDHL Express£25USA & CANADADHL Express£40REST OF THE WORLDDHL Express£40

If you are ordering outside of the UK, your order may be subject to import duty/customs and local taxes that must be paid by you on receipt of your order. Rules vary by country and are determined by your local government. MeMe London will not be liable for this charge.

RETURNS POLICY

MeMe London guarantees your total satisfaction with our products and services. In the unlikely event that you are unhappy with your purchase, you may return the items to us within 14 days of receipt of order and we will be happy to exchange or refund providing the goods are returned in perfect condition in their original packaging.

MeMe London is unable to accept returns for the following items:

Sale items - No returns, exchanges or refunds on sale items. This includes flash or limited time promotions.

Earrings - We are unable to accept returns, exchanges or refunds on earrings due to hygiene reasons, unless they are faulty.

Worn items - We cannot accept returns, exchanges or refunds on pieces that have been worn.

We strongly recommend that you send your order back to us via insured and recorded delivery. We regret that we cannot accept responsibility for parcels lost in transit or refund postage costs. For all enquiries, please contact us via email to info@meme.london. 

Please send your piece(s) to: MeMe London Ltd, c/o Big Yellow Self Storage Fulham, 71 Townmead Road, London, SW6 2ST

MeMe London guarantees your total satisfaction with our products and services. In the unlikely event that you are unhappy with your purchase, you may return the items to us within 14 days of receipt of order and we will be happy to exchange or refund providing the goods are returned in perfect condition in their original packaging.

MeMe London is unable to accept returns for any pieces that have been worn. We strongly recommend that you send your order back to us via insured and recorded delivery. We regret that we cannot accept responsibility for parcels lost in transit or refund postage costs. For all enquiries, please contact us via email to hello@meme.london.

Please send your piece(s) to: 21G Heathman's Road, Room 2, West, London, SW6 4TJ

How to take care of your jewellery

The design of our jewellery is very delicate and can need a great deal of care. To keep your MeMe London jewellery in great condition and avoid tarnishing, we suggest you follow these simple steps when caring for your jewels:

• After showering, using lotion, or any other body product, wait until you are completely dry before adding your jewellery. Some products can have a negative reaction with plating and can cause a change in texture or colour.
• Always apply perfume before putting on your jewellery. Perfume chemicals can react with metal, so you don't want to spray it directly onto your pieces.
• Do not sleep, shower, or do the dishes in your jewellery.
• When not wearing your jewellery, store in separate airtight plastic bags to prevent fading or tarnishing.